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Responsible gambling

Responsible Gambling at Sudbury Downs Slots / Gateway Casinos Sudbury

Sudbury Downs Slots, now associated with Gateway Casinos Sudbury, is committed to providing a safe and enjoyable gaming environment for all patrons. We understand the importance of responsible gambling practices and strive to promote healthy habits among our players.

OLG's provincial regulatory framework ensures that we adhere to strict guidelines and regulations when it comes to responsible gambling. Our team is trained to recognize signs of problem gambling and provide assistance to those who may be struggling.

Tools for Responsible Gambling

  1. Deposit Limits: Players can set daily, weekly, or monthly deposit limits through OLG.ca.
  2. Time-Outs: Self-imposed time-outs allow players to take a break from gaming and return when they feel ready.
  3. Self-Exclusion: Permanent or temporary exclusion from Sudbury Downs Slots / Gateway Casinos Sudbury is available for those who need it.
  4. Reality Checks: On-screen reminders display the amount of time spent playing, as well as wins and losses.

External Support Organizations

We acknowledge that problem gambling can affect anyone, regardless of age, income level, or background. If you or someone you know needs help, please reach out to:

  1. Gamblers Anonymous (GA)
  2. Gam-Anon
  3. Canada-specific counselling services

Session Reminders and Reality Checks

To promote responsible gaming habits, we encourage our players to use on-screen reality checks. These prompts can be configured by users to display information such as the time spent playing, wins, and losses.

Differences vs. Canadian Standards

As a regulated land-based and online operator, OLG sets the standard for responsible gambling practices in Ontario. Our features exceed typical expectations, ensuring transparent tools, clearly signposted help resources, and enforcement backed by regulators rather than voluntary codes alone.

By utilizing these tools and seeking external support when needed, players can maintain healthy gaming habits and ensure a positive experience at Sudbury Downs Slots / Gateway Casinos Sudbury.